999x0 Privacy Policy

Information We Collect

We may collect the following personal information when you register and use services on the 999x0 platform. Each piece of information is collected for a specific purpose and based on your consent.

1.1 Information You Provide Directly

Information you give us when you register on our platform or use our services:

• Full name and date of birth (for age verification — only users aged 21 and above may open an account)
• Valid mobile number and email address
• Password (stored in encrypted form, never kept in readable form)
• National ID card or passport details for identity verification
• Financial transaction details: bKash, Nagad, Rocket, Upay or bank account information

1.2 Automatically Collected Information

Some information is collected automatically through technical means while you use our services:

• IP address and device type (mobile, tablet, or computer)
• Browser type, operating system, and language settings
• Time of site access, total session duration, and pages visited
• Data collected through cookies and similar technologies
• Gameplay history, betting and winning records

1.3 Information Received from Third Parties

We may also collect certain information from trusted third parties when needed for identity verification or fraud prevention. In such cases we collect only the minimum necessary information.

How Your Information Is Used

999x0 uses your personal information only for the following legitimate purposes. Your information is never sold or used for unrelated commercial purposes.

Data Storage and Protection

999x0 places the highest importance on the security of your personal information. We apply modern industry-standard technical and administrative measures to keep your information protected from unauthorized access, damage, or disclosure.

3.1 Technical Security Measures

• SSL Encryption: All data transfers are protected by 256-bit SSL encryption technology.
• Password Hashing: User passwords are hashed and stored using strong cryptographic methods.
• Firewall Protection: Our servers are covered by advanced firewalls and security layers.
• Regular Audits: Regular system audits are conducted to identify security vulnerabilities.
• Restricted Access: Only authorized staff may view user information within defined limits.

3.2 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, some information may be retained for a specific period due to legal and financial obligations. Once the relevant legal retention period ends, information is securely deleted.

Sharing Data with Third Parties

999x0 never sells your personal information. However, information may be shared with trusted third parties in specific circumstances. In every case, data protection is ensured and only the minimum necessary information is provided.

4.1 Service Providers

Trusted third-party service providers work to operate our platform. This includes payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and cybersecurity services. All these organizations are required to comply with 999x0's privacy standards.

4.2 Legal Obligations

If required to fulfill a court order, government directive, or applicable law, we are obliged to provide information to the relevant authorities. In such cases we do not disclose any information beyond what the law requires.

4.3 Business Changes

In the event of a merger, acquisition, or business transfer, user information may be transferred to the new entity. Users will be notified in advance and the standards of this privacy policy will be maintained.

• We never share your personal information with third-party advertisers.
• Game providers (Pragmatic Play, Evolution Gaming, Spribe, etc.) receive only technical data related to gameplay.
• All third-party providers are required to be bound by agreements consistent with our privacy policy.

Cookies and Similar Technologies

Cookies and similar tracking technologies are used on the 999x0 website to improve your experience.

5.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and keeping core site functionality running. These cannot be turned off.
• Functional Cookies: For remembering your language preferences and personalized settings.
• Analytics Cookies: For understanding site usage statistics — completely anonymous.

5.2 Cookie Controls

Non-essential cookies can be turned off from your browser settings. However, this may limit some features of the site. Please refer to the help section of your browser.

Your Rights and Choices

999x0 believes you should have full control over your own information. Your key rights are outlined below:

To exercise these rights, contact us at: [email protected] — we respond within 30 business days.

Privacy Protection for Minors

999x0 services are for users aged 21 and above only. We actively prevent minors from registering and enforce an identity verification process.

If we receive information indicating that a user is under 21 years of age, we immediately close that account and permanently delete all associated information.

If a guardian believes that a minor's information has been collected unintentionally, please contact us directly at: [email protected]

Changes to the Privacy Policy

999x0 may update this privacy policy from time to time. When significant changes are made to the policy, we will notify users in the following ways:

• A notification will be sent to your registered email address.
• A clear notice will be displayed on the site's home page.
• The "Last updated" date at the top of this page will change.

Continued use of the service after changes are made will be considered acceptance of the new policy. For significant changes, new consent may be obtained where required.

Privacy Contact

Contact us for any questions, requests, or complaints regarding your privacy rights. Our team provides support in Bengali 24/7.

For more information, visit our FAQ page or learn more about 999x0 on our About Us page.